Parkens Private hospital needed reliable outcome data for their shoulder and knee surgeries,
but the existing process was letting them down.
but the existing process was letting them down.
Patients had been rating their pain on a 10 cm physical scale (a "Visual Analogue Scale"), which staff then measured with a ruler and manually entered into patient records.
With 10 parameters to capture across three time points, before surgery, on the day, and six months post-op, the process was too time-consuming. Data was incomplete, and the hospital couldn't prove their procedures were working.
With 10 parameters to capture across three time points, before surgery, on the day, and six months post-op, the process was too time-consuming. Data was incomplete, and the hospital couldn't prove their procedures were working.
The solution: patients complete the pain assessment directly on a screen. No rulers, no manual entry. The same validated scale, captured digitally at each of the three time points.
The result was consistent, complete outcome data, giving the hospital clear evidence of surgical effectiveness for the first time.